Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Library
30-
Library
Please refer to our Hours & Location page for the most up-to-date information. The normal hours of operation and closures are listed.
-
Library
The library has one black and white copier on the first floor by the stairs, one full color copier in the Youth Services area, and one full color copier on the second floor. Black and white copies are $0.10 per page and color copies are $1 per page.
-
Library
Coffee, pop, and snack machines are available on the first floor. Snacks and covered beverages are allowed to be eaten in the library.
-
Library
Yes. Please visit our Home Delivery page for more details.
-
Library
Restrooms and drinking fountains are located on the first floor in the front entrance of the library, in the Youth Services area, and in the back area by the elevator. Restrooms and drinking fountains are located on the second floor in Adult Services by the public computers.
-
Library
Yes, but please be courteous. Take lengthy conversations outside, set your phone to vibrate, use a quiet tone of voice, and remember that your conversation can be overheard.
-
Library
No. That information is available on the City’s website.
-
Library
Staplers, scissors, and pencil sharpeners are available to use in the library.
-
Library
No, City maps are sold at the City Clerk's Office in City Hall.
-
Library
We have general material on conducting and organizing a genealogy search. However, the Mount Clemens Public Library is the best place to start locally for in-depth genealogy research.
-
Library
There is a front set of stairs located to the right when you come into the library. There is a second set of stairs towards to back of the library by the Friends' Used, but Sterling Bookstore. The elevator is also located in the back area.
-
There are no public phones on the City’s property.Library
-
Library
The library has a quiet study area on the second floor. The library also has five study rooms available on the second floor. All study rooms are available to Sterling Heights residents. Study rooms B, C, and D are available to non-residents. All study rooms are available for one 2-hr session, per day. Patrons can reserve a room online here.
-
Library
Yes, we have a free scanner/fax machine on the second floor.
-
No, please see the librarian for a list of libraries that have public typewriters.Library
-
LibraryYes, the library has a snack machine, a coffee machine, and a pop/water vending machine located near the public elevator on the first floor.
-
Library
Click here to see a list of libraries participating in MiLibraryCard. Cardholders should have the MiLibraryCard sticker applied at their home library.
-
Library
The Friends of the Library, organized in 1976, is a volunteer nonprofit group dedicated to enhancing and improving library service for our community.
-
Library
The Friends' Used, But Sterling Bookstore is on the north side of the library near the stairs.
-
Library
Donations are accepted in a number of ways. Please see the Memorial Gift Form available at all service desks or contact Library Administration at 586-446-2640 for further information.
-
Library
The library weeds materials after they have been heavily used or outdated. On occasion, we offer them to our bookstore for resale. We do not order books for personal purchase. Online sellers and local bookstores will assist you with that request.
-
Library
The best place is through our online programming calendar. You can also find out about our events through the City magazine and handouts available in the library.
-
Library
The Library offers volunteer opportunities for teens aged 13-18. Learn how to get involved
-
Library
Some programs at the Library require registration. Registration opens 14 days prior to the event date. You can register for events through our online programming calendar or by calling the library at 586-446-2640.
-
Yes. Our PA system is used to announce closings, weather alerts, and special programs. In case of an emergency, the librarian in charge will authorize use of the PA system to page a user.Library
-
Library
The Programming Center and Conference Room can be reserved by visiting our Reserve a Study Room or Meeting Room page or by calling 586-446-2640.
-
Library
Yes, donated items may be brought to the Used, But Sterling Bookstore during it's normal hours of operation.
-
The library does not place a monetary value on donations. A receipt for the number of items donated is available at the Circulation desk or in the Friends Bookstore.Library
-
Potentially. Please call (586) 446-2640 to discuss the type of tour you would like to have.Library
-
No, the Adult Services reference desk has a list of local libraries that do provide this service free of charge.Library
Library Check-In & Check-Out Information
20-
No, the library does not have computers available for check out.Library Check-In & Check-Out Information
-
Patrons can suspend their holds or have a librarian do it for them. For more information, contact the Circulation Services at 586-446-2665.Library Check-In & Check-Out Information
-
No, there is no charge to check out videos or DVDs.Library Check-In & Check-Out Information
-
Residents are notified by email or phone. Residents with email addresses in their library account are also notified before items are due.Library Check-In & Check-Out Information
-
Yes, instructions are available at all service desks.Library Check-In & Check-Out Information
-
You have 7 days to pick up a hold.Library Check-In & Check-Out Information
-
You can check your patron record through the library website. You will need your Personal Identification Number (PIN). Please see a staff member at the Circulation desk about getting a PIN. You must show valid identification.Library Check-In & Check-Out Information
-
Yes, we can usually interloan from any library in Michigan.Library Check-In & Check-Out Information
-
Library Check-In & Check-Out Information
Books are normally held on the self-serve hold shelves along the wall behind the first information desk you see when you enter the library.
-
You need to fill out an application and show your driver's license with current address. Residents of Sterling Heights are eligible for library cards.Library Check-In & Check-Out Information
-
Yes. In order to receive a card, minors under the age of 18 must be present and have a parent or legal guardian with them who will fill out an application and show a driver’s license.Library Check-In & Check-Out Information
-
A replacement library card is $3.Library Check-In & Check-Out Information
-
Library Check-In & Check-Out Information
You can check out items with proper identification.
-
There is a limit of 10 for DVDs, 10 audiobooks, and 10 music CDs.Library Check-In & Check-Out Information
-
You can use your card at any library in Macomb County. You may also use your card at the Harper Woods and Troy libraries. If you have a MiLibraryCard sticker on the back of your card, you can use your card for print materials at any MiLibraryCard library in Michigan.Library Check-In & Check-Out Information
-
Library Check-In & Check-Out Information
Our outside and curbside drop boxes are open 24 hours a day. You may also return materials at the checkout desk when we are open. All our materials, except for Library of Things and MeLCat, may be returned to other public libraries within the Suburban Library Cooperative. We also accept materials from other member libraries.
-
Library Check-In & Check-Out Information
Yes, there are a number of ways to do this. You can renew your items 24 hours a day by logging into your online account, which requires your library card number and PIN. You can also renew in person at the checkout desk, or you can call the library during business hours. Most Sterling Heights materials can be renewed up to three times if there are no holds on the item. Specific loan period information can be found here.
-
Fines are $0.25 per day per item up to a maximum of $5 for paperbacks and $15 for hardcover books and audiovisuals. Fines can be paid at the Circulation desk, by mail, or at any other library in the Suburban Library Cooperative. We accept cash, check or credit (Discover, MasterCard, and Visa).Library Check-In & Check-Out Information
-
There is no grace period for fines.Library Check-In & Check-Out Information
-
The library does provide up to 6 weeks for extended loans. Please see the Circulation desk for assistance.Library Check-In & Check-Out Information
Library Collections
10-
We have nonfiction or educational videos and DVDs, a selection of award-winning and popular feature films on DVD, and a selection of award-winning television shows on DVD.Library Collections
-
Yes, collections are located on the 1st floor, both in Adult Services and Youth Services.Library Collections
-
Library Collections
Yes, we provide access to Overdrive, Hoopla, and Kanopy. Specific information can be found here.
-
Library Collections
Yes, we have the New York Times, USA Today, and Wall Street Journal.
-
Yes, basic forms are available from mid-January to mid-April. The library also has reproducible forms. We may obtain other Michigan, out-of-state, and U.S. forms for you.Library Collections
-
Library Collections
No, however, you may find it through FAFSA website.
-
Newspapers may not be checked out.Library Collections
-
New books / bestsellers are on the 1st floor close to the front door.Library Collections
-
Library Collections
Yes, it is located at the end of the International Language Collection shelving on the 2nd floor.
-
Library Collections
We have S.M.A.R.T Bags (which contain an educational toy, 5 books, and activity binder) and various children’s educational toys via our Library of Things Collection available for check-out for residents. In addition, we have other educational puzzles and toys available in our Youth Services area for in-house use only.
Library Public Computer & Internet Use
11-
Library Public Computer & Internet Use
There is no time limit on our public computers.
-
Yes, there are 3 game computers in Youth Services.Library Public Computer & Internet Use
-
Library Public Computer & Internet Use
Yes, users may download to flash / jump drives.
-
Library Public Computer & Internet Use
Wifi hotspots are available for 1 week rentals for Sterling Heights Library Cardholders only.
-
Yes, there are study tables and power outlets available on the 1st and 2nd floors. Wireless access is also available.Library Public Computer & Internet Use
-
Library Public Computer & Internet Use
Yes, a schedule is in the Sterling Heights city magazine and at service desks.
-
The Sterling Heights Library does not provide any computer software for check out.Library Public Computer & Internet Use
-
Yes, all computers, except catalog-only computers, have Microsoft Office applications. We do not have resume-specific software. Patrons can use Resume Wizard in Word or download templates from Office online. Learning Express, an online database, also has resume software that can be accessed on library computers using the icon.Library Public Computer & Internet Use
-
Yes, email is available from both the filtered and unfiltered computers with the exception of the online catalog computers.Library Public Computer & Internet Use
-
You may use these chat programs on library computers.Library Public Computer & Internet Use
-
Library Public Computer & Internet Use
The Library has Filtered and Unfiltered PCs available for use. Unfiltered PCs may only be used by those 18 years or older.